FAQs

FAQ’s for Home Health

Home health care can be a wonderful option for many who need dedicated or specialized health care at home. However, choosing the right provider and understanding your options can feel complicated. Above & Beyond is here to help.

What is home health care?

Home health care is an excellent, cost-effective alternative to hospital or other institutional care. Service is based on the individual’s needs as defined by his or her doctor’s care plan. This may include intermittent home visits from skilled nurses, therapists, social workers and/or home health aides. In addition to a private home, services can also be delivered to a patient’s residence in an assisted living unit or residential care facility.

What are the benefits/goals of home health?

In many cases, home health care allows a person to discharge from a hospital with peace of mind, reduces hospital admissions, and helps with a faster recovery. Primary goals of Above & Beyond Home Health Care:
1. Creating an environment that provides care and healing.
2. Patient centered care. Customized care recognizing that each patient is different.
3. Assuring each patient is informed and part of the decision making.
4. Assisting in understanding physician’s instructions & medications prescribed.
5. Assuring patient safety and the regaining of self-sufficiency in the home.
In general, people are happier at home and receive more care and attention from family, friends and home health care professionals.

Who benefits from home health care?

• People of all ages
• People who can leave the hospital or nursing home but need additional care
• People who have short-term health needs
• People who need assistance, sue to age or disability to remain at home; and
• People who need education about the disease process and training on how to best care for themselves.

Will my insurance cover home health services?

Medicare, Medicaid or other health insurances may cover the cost of home health care services Some insurance policies will not cover all home health care services unless certain conditions are met. You can still obtain care without insurance coverage through a private-pay agency. Above and Beyond can help determine if the services you need are covered or if you need to make other arrangements.

What types of professionals are on the home health care team?

The Above & Beyond care team includes nurses, home health aides, medical social workers, and therapists under the direction of your primary physician. We coordinate care based on the individual’s needs.

Our home health care staff members are bonded and insured. Employees are screened through an extensive background check. In addition, they receive regular company provided training.

Will Above & Beyond take time to teach family members about the care given to the patient?

Yes. Education is an important part of Above & Beyond’s patient care plan. Family members, as well as the patient, are an integral part of the care team. We recognize that each patient is different and has unique needs. The care plan is continually assessed and updated as the patient’s needs change and as progress is made. Our staff ensures that family and patient understand the care that will be provided.

Where do I find information on Veteran’s services?
Our patients are able to receive home health services as requested by the VA https://www.va.gov/GERIATRICS/Guide/LongTermCare/Skilled_Home_Health_Care.asp#
• Per federal guidelines: VA patients under home health therapy services do not have to be “home bound status” to receive in home Physical & Occupational Therapies.
• An array of Durable Medical Equipment needed by VA patients for Home Health & Hospice Care are reliably available and covered by VA benefits – home health staff are able to assist in getting these DME products to VA patients.
• Above & Beyond describes ourselves as a “Veteran-Centric” organization

Who can the patient and his family members contact with questions or concerns?

Above and Beyond patients and family members can call 319.465.3059 (local) or 877.465.3059 (toll free). We are available 24/7 to take your calls.